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1. USE THE WD MY PASSPORT FOR MAC APPEARS AT THE SCREEN HOW TO
2. USE THE WD MY PASSPORT FOR MAC APPEARS AT THE SCREEN INSTALL

It is already a good idea to save two copies of the same data on different devices so in case of a data lose or device crash, you can always restore data from the backup. Sorry, but if you need the data, you're looking at data recovery, and that's if they can help you. Dropping the drive on the floor even from 12-16 inches will break it. The drive itself is broken, which means you can only possibly retrieve your data through data reco. Joe Dropping included, you have several kinds of issues that arise that can cause a drive not to read. Professional data recovery is likely the only solution.

It doesn't take much of a bump to damage them. The drive is probably physically damaged. I'm sorry, but those 16 inches are more than enough to damage a drive. WD Community It's taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don't think this should be a problem.

USE THE WD MY PASSPORT FOR MAC APPEARS AT THE SCREEN HOW TO

This article explains how to backup and restore using the File History feature of Windows 10. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. This answer explains why My Cloud mobile app is unable to access the 'TimeMachineBackup' or 'SmartWare' shares on a My Cloud device. This answer explains how to erase a WD drive in Windows OS and macOS. This answer explains how to format a WD drive for use on Windows and macOS. This allows the drive to be used on both Windows and macOS. This answer explains how to format a drive in the exFAT or FAT32 file system. This article explains how to safely eject a USB device from a computer.Direct Attached Storage Online User Guide and Solutions.This answer explain starting macOS Time Machine backups to My Passport and External USB Drives.

USE THE WD MY PASSPORT FOR MAC APPEARS AT THE SCREEN INSTALL

This answer explains how to install WD Apps software in Windows (10, 8, 7, or Vista) and macOS (10.8.x Mountain Lion through 10.12.x Sierra).This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer.This answer explains how to erase a WD drive in Windows OS and macOS.This answer explains how to format a WD drive for use on Windows and macOS.This answer explains how to format a drive in the exFAT or FAT32 file system.I never had any problem before but out of the blue, it fails to appear in 'My Computer' and in Disk Management. I have had a 500G WD My Passport Essential for a couple of years.